Konnect

Support

Questions, bugs or ideas: konnect@wilgo.ai.id. We usually reply within a few days.

Tapping Send doesn't open Mail

Konnect sends through Apple's Mail app. Add an email account in Settings → Apps → Mail → Mail Accounts. Without one, Konnect hands your draft to your default mail app instead (attachments can't be passed that way) and asks whether you sent it when you come back.

An email isn't in Sent

Konnect only saves emails that Mail reports as sent. Cancelled emails and drafts saved in Mail don't appear.

I'm not getting follow-up reminders

Check Settings → Notifications → Konnect and make sure notifications are allowed. Reminders arrive at 9:00 AM on the day you picked, or at the exact time if you chose a date.

What fills the [blanks] in templates?

Fill in Templates → … → Your Details once, and blanks like [Your Name] and [Your Phone] fill themselves. Choosing a contact fills [Client's Name] and similar. Blanks like [Date] are yours to write; Konnect reminds you before sending if any are left.

I deleted a built-in template

Templates → … → Restore Default Templates brings back any built-in template you deleted.